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Support

Learn more about how to use/watch live to make sure you are satfisited. 

Frequently Asked Questions (FAQ)

Payment & Access

  • How do I buy access? → Purchase directly from the Events page.

  • What payment methods are accepted? → Credit/debit cards (via Wix).

  • Do I need an account? → No, just your email for confirmation.

Watching the Stream

  • Can I watch on my phone or tablet? → Yes, works on iOS, Android, and desktop.

  • Can I cast to my TV? → Yes, with AirPlay, Chromecast, or HDMI.

Troubleshooting

  • The video isn’t loading. → Refresh the page, check your Wi-Fi, try Chrome or Safari.

  • The stream is buffering. → Move closer to your router, close other apps/tabs.

  • I lost my link. → Check your confirmation email, or contact support.

Quick Troubleshooting Checklist

  • Refresh the page

  • Use Google Chrome or Safari

  • Test your Wi-Fi speed (needs at least 5 Mbps)

  • Restart your device

Contact Support

  • Email: support@warriorsgateent.com

  • Response time: We reply within 10 minutes. On event days, we monitor emails actively to resolve urgent issues.

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